Wasfati – Pharmacy Delivery Services
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Prescription Delivery Terms & Conditions:
- Pharmacy timings are from 9am-7pm on Saturdays, 8am-9pm Sunday to Thursday, Friday closed.
- Requests after 6 pm will be processed and delivered the next working day.
- Original prescription must be signed and handed over to the driver upon delivery.
- Prescription must be valid, acute (short term) type with no more than 7 days, chronic (long term) type no more than 60 days from the prescription date.
- Prescriptions with refills are valid for dispensing within 30 days from the refill due date.
- First time chronic prescription is only eligible for delivery from the first refill due date.
- Sign on the delivery log upon receiving the delivery package.
- Contact the pharmacy for any concerns related to delivery.
- Contact the pharmacist for any unclear instructions about medications/items delivered.
- Medications once sold and delivered cannot be returned or exchanged*.
Controlled medications are not eligible for home delivery service as per the UAE law. - Delivery fee of 10 AED applies for any prescription less than 300 AED.
- Minimum prescription amount eligible for delivery is 100 AED per prescription.
- Pay the prescription/bill amount due if any by cash or card.
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